How will my order be delivered to me?
Answer :
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. During holiday seasons, ship time for orders may be longer due to higher order volume. Shipping speed will depend upon the shipping method that you choose at checkout
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. During holiday seasons, ship time for orders may be longer due to higher order volume. Shipping speed will depend upon the shipping method that you choose at checkout
What do I need to know?
Answer :
How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@curabags.com with your name and order number and we will look into it for you. Missing or Stolen Packages: Please note that we are not responsible for packages that are shown as delivered by carrier, but missing or stolen after delivery. Please let us know of the issue, and we will be happy to assist by tracking your package and filing a missing package claim with the carrier. Refunds for missing packages will be issued solely at our discretion.
How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@curabags.com with your name and order number and we will look into it for you. Missing or Stolen Packages: Please note that we are not responsible for packages that are shown as delivered by carrier, but missing or stolen after delivery. Please let us know of the issue, and we will be happy to assist by tracking your package and filing a missing package claim with the carrier. Refunds for missing packages will be issued solely at our discretion.
How will I know if order is placed successfully?
Answer :
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How do I check the status of my order?
Answer :
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@curabags.com with your name and order number and we will look into it for you.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@curabags.com with your name and order number and we will look into it for you.
Can I cancel my order?
Answer :
Canceled orders must occur before item is shipped out. This typically occurs 24-48 hours after the order is placed. Please email us at info@curabags.com with your order number to initiate the process.
Canceled orders must occur before item is shipped out. This typically occurs 24-48 hours after the order is placed. Please email us at info@curabags.com with your order number to initiate the process.
Do you allow exchanges?
Answer :
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
What are the shipping charges?
Answer :
We know how much you'll love your Cura so we are offering FREE shipping on ALL orders placed through our website.
We know how much you'll love your Cura so we are offering FREE shipping on ALL orders placed through our website.